Client
The Local is a prominent English-language digital news publisher with multiple regional editions across Europe, including Austria, Denmark, France, Germany, Italy, Norway, Spain, Sweden, and Switzerland. Each edition boasts a dedicated editorial team focused on delivering entertaining and insightful daily news, business updates, and features to its audience. With a vast readership of five million every month, The Local stands as the largest English-language news network in Europe.
Challenge
For the past decade, we have been collaborating with The Local, providing extensive web development support to cater to their continuously growing audience. Additionally, we offered 24/7 Operations and Support services, including system and platform monitoring, incident handling, hardware performance analysis, and regular maintenance.
Solution
We adopted a time and material business model, enabling The Local to extend its team for product development, IT operations, monitoring, and regular maintenance. The partnership involved rapid response to client requirements, meeting defined timeframes, and ensuring 24/7 support availability.
To address the challenge of managing news across multiple countries, we implemented a stable and reliable Content Management System (CMS) to centralize and streamline data management. The CMS, along with third-party modules such as discussion forums, job listings, dating ads, and adverts, was continuously improved and updated to meet client needs. In 2020, a WordPress migration was executed, providing a modern, cost-effective, secure, and reliable framework.
Apart from web development, we also provided Android development services for The Local's app, and continuous managed services through a team of IT operations engineers, ensuring 24/7 monitoring and maintenance of The Local's web server applications and sites.
We utilized PHP, MySQL, JavaScript, CSS/HTML, Redis, ElasticSearch, Android SDK, Play Billing Services, Piano, Apache Web Server, and Linux to achieve remarkable results for The Local's digital platform.
Benefits
Our collaboration empowered The Local with a highly-skilled team, proficient in delivering excellence while responding swiftly to client requests. The solution was designed to be user-friendly for The Local's editorial and administrative staff, allowing quick changes and low maintenance costs.
With the 24/7 support service model, The Local minimized downtime, gained customized monitoring, and received proactive and predictable solutions for critical systems and processes.
