Records all customers and contracts, all scheduled and completed contacts, workflow and a history of all requests and changes.
Clever BSS
Create your own virtual operator and use all the offered support services
With our efficient product solution, as a service provider, mobile virtual network enabler, or branded reseller, you can simply initiate and build your own virtual operator environment and benefit from more or simply all of our services in problem-free operations for low license fees.
Our product solutions is comprised of a set of independent modules that together cover all the business spheres of a regular telco operator. When implemented at a specific customer‘s the solution can use all or some of these modules, or some can be replaced with the customer‘s own system and integrated with our product solution.
Our solution focuses on supporting different business models of telecom service providers.
How do we work?
Comprised of a puzzle set of independent modules that together cover all the business spheres of a regular telco operator, Clever BSS can be used at once or separately, possibly being replaced with your company's own system and integrated within our product solution. Saving you costs and simplifying integration with the applications you already run.
In a wide range of services such as customer service solutions, campaign management, billing, product catalog management, recharging, form creation, and reporting, you are free to pick the best ones for your business, appearing on the market in a matter of weeks.
Billing management includes retail and wholesale billing, prepaid card management, invoice payments, and flexible invoice formatting for various pricing scenarios. The product catalog module facilitates the definition and management of products like phone numbers and SIM cards. Other features include recharging, form creation, and robust reporting for informed decision-making.
Technologically, a comprehensive set of BSS applications with flexible modular concept contain widely scalable components where you may start small and be ready to grow. Maintaining the Industry standards with an easy integration to your systems and proven modern technologies (Java Spring, Apache Camel, web services, XML, ...), everything enables seamless operation and fast processing of large volumes of data. We of course guarantee 24/7 production support, as well as ensure call center operations.
Key modules of the Clever BSS solution
Fully integrated with the CRM. IVR operates selected requests automatically, categorizes the remaining ones and connects to the operator.
Charging module calculates all prices and discounts and prepares a product catalogue. Billing module generates and aggregates invoices. Accounts receivables module manages payments, dunning (collection) and makes adjustments.
Records all types of products offered to customers, product packages, their authorized and unauthorized combinations and sales channels as well as the availability of these products for different types of customers.
Reduce operator's costs by some queries and requests to change requests can be handled by the customer themselves. The Clever BSS suite includes eShop, web selfcare, mobile application, IVR, and SMS gateway.
Designed for recharging prepaid credit cards. Unified protocol for communication with the recharge terminal allows the use of the possibility of recharging prepaid card through almost any partner.
Provides communication between all components of product solution, as well as interfacing with existing operator systems. Its integral part of the solution is full integration to customer operator environment.
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