Client

The client is an engineering company providing solutions for optimizing energy efficiency, they are one of the world’s leading suppliers of innovative and energy-efficient solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.

Challenge

The client struggled with communication, distribution of information, and track of commissions for his contractors. He wanted to be able to effectively and efficiently solve this with a single app giving the best UX during system installation process.

Solution

We had to create a commissioning app for installers of cooling and heating devices, focusing on ease of use, while overcoming diverse barriers. We adjusted project development plans and estimations to reach the client’s milestones and fit the budget. We also had to integrate with several existing system setups. This engagement required the skillset and expertise of high-profile developers who can upgrade existing legacy applications to current trends and devices.

The solution was, to put together a native mobile team that could fulfill the client’s needs of maintaining the existing applications and work alongside them as a part of the client’s team to develop the new product and commissioning application.

The new product

The app features included installation guides, troubleshooting, FAQs, offline firmware updates, license updates, system tests, network tests, and generating installation and system reports. The app was designed to be used with several system setups and can communicate with the hardware via BLE and USB using a proprietary communication protocol.

We did the design, and development of new applications from the ground up, in parallel with hardware development done by the client. New solutions are highly supported on Qinshift’s side, not only in the development but also in adding new ideas and improving the processes and practices.

The upgrade of the legacy

We also offered the skillset and expertise of our high-profile developers to upgrade existing legacy applications to current trends and devices. We provided research and development services, and quality assurance support on demand, to make sure we are delivering high-end service when needed. This, set the foundation of a fruitful and trustworthy partnership so the client could focus on his business.

Continuous flexible support

Maintenance and continued development of existing applications were also part of the services we provided.

Using the Time and Material model, /name/ offered an agile business approach with a dedicated team capable of operating autonomously. The client maintained full control over the work and delivery, and thanks to our high level of agility, we easily managed changes in requirements or increased workloads. We consistently ensure flexibility and readiness to adapt to clients’ evolving needs.

We offered 360-degree support

• Research and development services, and quality assurance support on demand.
• Maintenance and continued development of the client’s existing applications.
• Lead, design and develop new projects and applications.
• Expand the client’s products to provide their customers with improved solutions for their home heating and cooling needs.
• Flexible team structure, ready to adjust to the client’s needs.

*This engagement is still ongoing.

Services & technologies

• Smart home
• IoT
• Cloud solutions
• Native mobile applications

Benefits

• Enhanced Home Heating and Cooling Solutions: Development of a new and improved solution to meet the client's home heating and cooling needs, providing customers with optimal comfort and efficiency.
• Improved Communication: Streamlined communication platform that facilitates clear and efficient interactions between the client and their contractors.
• Efficient Information Distribution: Centralized app for easy distribution of information, reducing delays and ensuring all parties are well-informed.
• Accurate Commission Tracking: Simplified and transparent process for tracking commissions, ensuring accuracy, and building trust with contractors.
• Superior User Experience: The app offers excellent user experience, making the system installation process intuitive, efficient, and hassle-free.